What Are the Requirements for Demand-Responsive Service?

The level of service provided to people with disabilities, including those who use wheelchairs, must be equivalent to that provided to people without disabilities. The service characteristics for determining whether the service is equivalent are:
Response time
Fares
Geographic area of service
Hours and days of service
Restrictions or priorities based on trip purpose
Availability of information and reservations capability
Any constraints on capacity or service availability
A transit system partnering with a ridesourcing entity to provide demand-responsive service to a new service area would have to ensure not only that accessible vehicles were available, but that any person requiring an accessible vehicle would not be charged more than a typical ridesource user for a similar trip and would not have to wait longer for service.