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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Providing a Dynamic, Data-Driven Micro-Transit Service with Smart Dispatch Using Artificial Intelligence (Report 0269)

Document
FTA-Report-No-0269.pdf (1.12 MB)

This report summarizes the results of FTA’s Accelerating Innovative Mobility (AIM) Initiative grant to West River Transit Authority, Inc. dba Prairie Hills Transit (PHT) and HB Software Solutions-Qryde. Specifically, the report details the development and deployment of an AI-based dispatch system that optimizes the cost of managing PHT's paratransit operations. This system enables PHT to manage more rides with the same number of dispatchers, significantly improving the efficiency and effectiveness of its operations.

Last updated: Wednesday, January 8, 2025
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